May 30, 2024


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Mistakes To Avoid When Starting Your Reseller Hosting Business

Are you thinking about getting into Reseller Web Hosting? It’s a good thought! Reselling is a great business model. You simply need to buy web hosting packages from the best Reseller Hosting service provider you can find and earn a commission off your sales! 

However, there are various layers to this business, like choosing the perfect web hosting company as your provider, gaining knowledge in the field, understanding how to deal with customers, etc. 

Here are a few mistakes you must avoid if you hope to be one of the best Web Host service providers on the market.

5 Mistakes To Avoid When Starting Your Reseller Hosting Business

  1. Lack of Expertise

When you plan to go down the Reseller Hosting route, the first thing you need to do is learn about web hosting. You must strive to understand its finer points and nuances if you want to run a business completely based on it. 

After all, you need to know what you’re selling if you want to offer your customers the right web hosting solution.

  1. Little To No Branding

Branding and marketing are two inseparable components of business management. If you want your business to reach the target audience, you HAVE to build good branding and marketing strategies. 

It is alright, even if the strategy is as basic as creating a website for your brand. Not branding your company properly is a very common mistake in the web hosting industry, and you must avoid it! 

  1. Unclear Planning

Many web hosting reseller programs fail to build clear and definitive plans for their businesses. 

Understand the scope of your business, define your target customer, analyse the market, analyse your competitors, define marketing strategies, understand the risks of the industry, and last but not least, figure out what type of web hosting services you want to offer.

Put everything down on paper and plan thoroughly!

  1. Shortage of Tech Support

It is the service provider’s responsibility to provide customer support at all times while the web hosting package is active. Many service providers fail to provide 24/7 customer support and gain a negative reputation in the market. 

Choose a good web hosting service provider for your reseller hosting so customer issues are addressed and resolved in a timely manner. 

  1. Not Listening to Your Customers

Customer reviews and expectations are the best mirror a business owner can ask for. 

Customer reviews are one of the first things people look at before engaging with my business or service. This extends to web hosting services as well. Reviews and customer feedback show you exactly what is missing and what can be improved. 

If you do not pay attention to your customers, it can negatively impact your business.  So always be honest with your customers, avoid overselling your services, and ensure you address any customer issue in a timely manner.


You may face various issues when starting a reseller hosting business. But making mistakes is a part of the process! Follow the tips mentioned above to ensure you cover all your bases and avoid making these mistakes when you start your business in reseller hosting!